AI Strategy | AI Readiness | Fractional AI Leadership | Voice AI & Adoption

Your Business Doesn't Need More AI Tools. It Needs AI Leadership.

Londence is a Strategic AI Advisory for UK SMEs. As your Fractional AI Strategy Partner, we identify where AI creates the greatest business value, then lead the strategy, adoption and implementation that turn it into measurable results.

Professional Member and London Branch Committee Member, BCS, The Chartered Institute for IT. Governance-first AI aligned with UK data standards.

The Blueprint for AI Leadership

Here's exactly how it works, from first conversation to ongoing AI leadership.

1. Free AI Discovery Call: 20 minutes. We learn about your business and work out whether an AI Readiness & Opportunity Assessment is the right next step.2. AI Readiness & Opportunity Assessment: From £1,250. We review your operations and show
you exactly where AI will, and won't, deliver business value.3. AI Strategy & Roadmap: Priorities, business cases, governance and a practical implementation plan your leadership team can stand behind.4. Fractional AI Strategy Partner: Ongoing strategic AI leadership. We lead adoption, oversee implementation and stay accountable for measurable results.

AI IN PRACTICE: VOICE AI

An AI receptionist that answers calls, books appointments and qualifies leads 24/7. One example of what well-led AI adoption delivers, shaped around your brand and booking flow, not a generic script.

TEAM ENABLEMENT & AI TRAINING

When we implement a system in your business, we train your team on it directly: how to run it, review its outputs and govern it day to day. No generic courses. That's how adoption lasts.

AI IMPLEMENTATION LEADERSHIP

We lead delivery from decision to results, coordinating your internal team, technology partners or trusted specialists, and staying accountable for the outcome. Typically 20 to 40% less manual work.

Voice AI in Practice

Voice AI lets a business handle phone calls automatically: an AI agent that speaks
naturally, answers questions, books appointments and captures every enquiry. For SMEs, a missed call is often a missed customer.

We include it here as an example of what well-led AI adoption delivers, not as a starting point. It's one of several solutions we might recommend once an AI Readiness &
Opportunity Assessment shows it's the right fit, and we'll tell you honestly if yours doesn't need it.

Live demo · uses your microphone · nothing to install

(async function () { const vapiModule = await import('https://cdn.jsdelivr.net/npm/@vapi-ai/web/+esm'); const Vapi = (vapiModule.default && vapiModule.default.default) ? vapiModule.default.default : vapiModule.default; const PUBLIC_KEY = '72f97a7c-f827-4555-be28-3e78771d4181'; const ASSISTANT_ID = 'dac1453e-77d5-4566-a503-45b368958105'; const btn = document.getElementById('ldc-vapi-btn'); const label = document.getElementById('ldc-vapi-label'); const hint = document.getElementById('ldc-vapi-hint'); const emailInput = document.getElementById('ldc-vapi-email'); const IDLE_TEXT = 'Talk to our AI receptionist'; const IDLE_HINT = 'Live demo · uses your microphone · nothing to install'; const LIVE_HINT = 'You are talking to the Londence Voice AI'; const EMAIL_RE = /^[^\s@]+@[^\s@]+\.[^\s@]+$/; let vapi = null; let state = 'idle'; let lastSentEmail = ''; function setState(next, text, hintText) { state = next; btn.classList.toggle('ldc-connecting', next === 'connecting'); btn.classList.toggle('ldc-live', next === 'live'); btn.disabled = next === 'connecting'; label.textContent = text; if (hintText !== undefined) hint.textContent = hintText; } function getVapi() { if (vapi) return vapi; vapi = new Vapi(PUBLIC_KEY); vapi.on('call-start', function () { lastSentEmail = emailInput.value.trim(); setState('live', 'Listening… tap to end call', LIVE_HINT); }); vapi.on('call-end', function () { setState('idle', IDLE_TEXT, IDLE_HINT); }); vapi.on('error', function (e) { console.error('Vapi error:', e); setState('idle', IDLE_TEXT, 'Something went wrong — please try again'); }); return vapi; } function submitEmailDuringCall() { if (state !== 'live') return; const value = emailInput.value.trim(); if (!value || value === lastSentEmail || !EMAIL_RE.test(value)) return; lastSentEmail = value; getVapi().send({ type: 'add-message', message: { role: 'system', content: 'The visitor just typed this email address into the on-screen field: ' + value + '. Treat it as their confirmed email — read it back once to confirm, then use it directly, do not ask them to spell it out.' } }); hint.textContent = 'Got it — thanks!'; setTimeout(function () { if (state === 'live') hint.textContent = LIVE_HINT; }, 2500); } emailInput.addEventListener('blur', submitEmailDuringCall); emailInput.addEventListener('keydown', function (e) { if (e.key === 'Enter') { e.preventDefault(); emailInput.blur(); } }); btn.addEventListener('click', async function () { if (state === 'live') { getVapi().stop(); return; } if (state !== 'idle') return; setState('connecting', 'Connecting…', 'Allow microphone access when prompted'); const typedEmail = emailInput.value.trim(); try { await getVapi().start(ASSISTANT_ID, { variableValues: { visitorEmail: typedEmail } }); } catch (e) { console.error('Vapi start failed:', e); setState('idle', IDLE_TEXT, 'Could not connect — please try again'); } }); })();

Book a Discovery Call and we'll walk you through a live example.

What we deliver: A solution shaped around your brand, your tone and your booking system; full
integration with your calendar, CRM and existing tools; compliance built in with UK data standards
and human oversight. Clients typically see support workload reduced by 30 to 50%.

Engagements begin with an AI Readiness & Opportunity Assessment to identify where
conversational AI, or something simpler, will deliver the greatest value.

AI Readiness & Opportunity Assessment

From £1,250

The Assessment shows where AI will deliver measurable business value in your organisation, before you commit any budget.

Discovery: A workshop with your leadership team, plus a review of your workflows, data and
team readiness.Analysis: Your AI maturity score, a risk and compliance review, and opportunities identified
across departments.Recommendations: 3 to 5 prioritised use cases with business cases and cost-saving estimates,
delivered as an executive summary with a walkthrough call.You leave knowing exactly where to focus, and whether a full Roadmap or a Fractional Partnership makes sense next.

AI Adoption & Implementation Leadership

A strategy only matters if it's delivered. Londence leads AI adoption end to end:
aligning stakeholders, coordinating delivery and making sure what gets built serves the business case.

Implementation may be delivered by your internal team, your existing technology partners, or trusted specialists we bring in and coordinate. Either way, Londence remains responsible for strategic direction, governance, commercial alignment and results.

Workflow automation is one approach we often recommend once strategy is defined: removing repetitive work such as lead triage, quote generation, reporting and follow-ups. Typical result: 20 to 40% less manual workload.

Team Enablement & AI Training

AI adoption succeeds when people do. When we implement a system in your business, we train your team on it directly: how to run it, review its outputs, and govern it day to day.

Training is shaped around what we build together, not delivered as a generic course. We have delivered 60+ sessions across the UK, EU and Turkey.

WHY CHOOSE LONDENCE

• Big-consultancy thinking, SME speed. Board-level AI strategy without layered teams, long procurement or enterprise fees.• Founder-led. You work directly with senior expertise from first call through to results. No juniors, no hand-offs.• Leadership through to results. We don't stop at recommendations. We lead adoption, oversee implementation and stay accountable for outcomes.• Independent and responsible. We don't sell or resell third-party AI tools, so our recommendations stay impartial. Clear data boundaries, human oversight and governance aligned with UK standards.

Fractional AI Strategy Partner

Most SMEs don't need a full-time Head of AI. They need senior AI leadership, part-time
and accountable. It's the same model as a fractional CFO or CMO: Londence becomes your organisation's AI lead, guiding decisions, governing implementation and keeping your roadmap commercially honest as AI capabilities change.

What's included: scheduled leadership reviews, prioritisation of new opportunities, governance oversight, coordination of technical delivery, and early insight into capabilities worth adopting. Minimum engagement: three months.

A full-time AI lead typically costs £100,000 to £140,000+ a year once you include National Insurance, pension and recruitment. A Fractional AI Strategy Partner gives you the same seniority at a fraction of the cost.

About Londence

Londence is a Strategic AI Advisory based in London, working with SMEs across the UK and internationally. We help leadership teams cut through AI hype: identifying real opportunities, building practical strategies, and leading adoption through to measurable results. We are independent of any software vendor, and every relationship starts with a Free AI Discovery Call, not a sales pitch.

Asude Tarlaci, Fractional AI Strategy Partner and founder of Londence

ASUDE TARLACIStrategic AI & Business Advisor
Professional Member and London Branch Committee Member
BCS, The Chartered Institute for IT

Meet the Founder

Londence is led by Asude Tarlaci, a Strategic AI & Business Advisor with over two decades of cross-industry experience in sales, marketing, customer experience and entrepreneurship. She is a Professional Member of BCS, The Chartered Institute for IT, and a Committee Member of the BCS London Branch. Her work combines AI strategy, product thinking, customer experience and commercial judgement, helping SMEs adopt AI in a practical, responsible and commercially sound way.She is also the creator of BREAC, a British English pronunciation coaching product built end to end, from strategy to launch, the same discipline she brings to client AI adoption.

She recently spoke on AI in Business: From Initiative to Implementation at the BCS London Branch, a hybrid session reaching almost 200 attendees, available on the BCS YouTube channel. BCS YouTube channel.

Beyond client work, she delivered a workshop for the W11 councillor and team on Empowering Communities with AI: how AI strengthens third-sector organisations through smarter processes and greater social impact.In Kensington and Chelsea's Lancaster West community, she led Digital Storytelling and Responsible AI, a programme covering AI fundamentals, prompt engineering and creative real-world projects.She also contributed to an AI workshop at Westway Trust delivered with Brunel University.As a volunteer Enterprise Adviser with the Central London Careers Hub, she delivers Understanding AI sessions and careers guidance to secondary school students.

Londence was built around one simple principle: strategy before spend.After seeing SMEs invest in AI without a clear business case, Asude created Londence to help organisations make informed decisions before choosing technology.Connect with Asude on LinkedIn.

Client Success Stories

We measure our work by client results: clearer decisions, successful adoption and measurable commercial outcomes. Below are endorsements from business leaders who have worked with Londence.

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Frequently Asked Questions (FAQ)

> What does Londence do?Londence is a Strategic AI Advisory for UK SMEs, engaged as a Fractional AI Strategy Partner. We
identify where AI creates the greatest business value, then lead the strategy, adoption and implementation that turn it into measurable results. Clients hire us for strategic AI leadership, not software development.

> What is a Fractional AI Strategy Partner?A Fractional AI Strategy Partner provides senior AI leadership on a part-time basis, the same model as a fractional CFO or CMO. They own AI strategy, governance and adoption, and oversee implementation, without the cost of a full-time hire.

> How much does a Fractional AI Strategy Partner cost in the UK?A monthly retainer at a fraction of the £100,000 to £140,000+ annual cost of a full-time AI lead.
Londence engagements start at three months and are scoped on a free Discovery Call.

> Who does Londence work with?Business owners, managing directors, CEOs, practice owners and operations directors of UK SMEs, particularly service-led businesses handling a high volume of calls and enquiries.

> What does an AI Readiness & Opportunity Assessment include?From £1,250. A discovery workshop with your leadership team, a review of workflows and data, your AI maturity score, a risk and compliance review, and 3 to 5 prioritised use cases with cost saving estimates.

> Who builds the technology?Implementation may be delivered by your internal team, your existing technology partners, or trusted specialists coordinated by Londence. We lead delivery and remain responsible for governance, commercial alignment and outcomes.

> Does Londence sell AI software?We don't sell or resell third-party AI tools, and we have no commercial ties to software vendors. We recommend technology only once the business case is proven, which keeps our advice impartial.

> What is Voice AI, and is it right for my business?Voice AI answers phone calls automatically: booking appointments, qualifying leads and capturing every enquiry. It's one example of what well-led adoption delivers. We recommend it only where an Assessment shows clear value, and we'll say so if simpler options fit better.

> Do I need to hire a full-time Head of AI or AI Lead?No. A full-time AI Lead in the UK typically costs £80,000 to £110,000 in base salary, and £100,000 to £140,000+ once you include National Insurance, pension contributions and recruitment fees, often for work that doesn't yet need a full-time role. A Fractional AI Strategy Partner gives you the same senior expertise on a flexible basis.

> Do you offer AI training?Executive sessions and team enablement are included in engagements as part of adoption, shaped around your tools and your team. We have delivered 60+ sessions across the UK, EU and Turkey.

> How quickly will we see results?A pilot implementation can typically be live within 2 to 4 weeks of the roadmap being agreed, with measurable savings tracked from the start.

> Is Londence based in London?Yes. Londence is a London-based strategic AI advisory working with clients across the UK and
internationally.

[email protected]

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Registered in England & Wales.
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71-75 Shelton Street, Covent Garden,
London, England, WC2H 9JQ
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